Shipping & Returns


Shipping

 

Australia

We offer FREE standard shipping on all orders over $20 within Australia.

Express shipping is also offered Australia wide at a flat rate of $9.95.

We ship your order from Geelong, Victoria with Australia Post and email you tracking details as soon as your order is on the way.

Australia Post will leave your parcel in a safe location on your property if you are not home and it is safe to do so. We recommend providing day time delivery addresses or PO boxes when possible.


Standard shipping

Metro: 1-5 days business days

Regional: Up to 8 business days


Express shipping

Metro: 1-2 business days (next business day in most areas)

Regional: 1-2 business days in most areas (up to 3 business days for remote areas)



International

We ship internationally to New Zealand, United States, Canada, Singapore and the United Kingdom.

Shipping rates and times are calculated at checkout.

UK residents, please be aware of VAT and Customs Duty on imports from Australia. Click here to find out more. 


Please ensure the correct postal address is entered at checkout. Parcels that are redelivered to us due to an incorrect address may occur a $20 return to sender fee.

 

Dispatch

All orders placed on weekdays before 12pm AEDT are dispatched same day. Orders placed after this time are dispatched next business day. Orders placed on weekends will be dispatched the following business day.


Returns

We're pleased to offer the best return policy of any diary company in Australia.

We understand purchasing the perfect diary or planner to guide you through 2020 can be a difficult task, especially when shopping online. 

Sometimes you just need to feel it first, flick through the pages and really immerse yourself in the contents before you know it's the one (for the year).

That's why we offer free 60 day returns on all items sold from our online store within Australia, new or used*. 

Use Curation 2020 Diary or any other Saint Belford products from our online store for 60 days, and if you're not 100% satisfied with your purchase, please email us at: returns(at)saintbelford.com.au with your order number and we’ll issue you a return label to ship the product back to us for a full refund of the purchase price.

Our 60 day return policy applies to international customers also, although we regrettably do not cover the cost of return postage.

*For Pause: Self-Care Gift Box, all third party (non Saint Belford branded) products must be unused in their original condition.