Free Shipping Australia and New Zealand wide!

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Shipping, Pickup & Returns

 

Shipping

 

Australia

FREE standard shipping on all orders over $20 within Australia.

Express shipping option available Australia wide at a flat rate of $12.95.

We ship your order from Geelong, Victoria (3219) with Australia Post. Tracking details are emailed to you as soon as your order is on the way. 

 

Dispatch

All orders placed on weekdays are dispatched same or next business day. Orders placed on weekends will be dispatched the following business day. 


Standard shipping

Metro: 1-5 days business days

Regional: Up to 8 business days


Express shipping

Metro: 1-2 business days (next business day in most areas)

Regional: 1-2 business days in most areas (up to 3 business days for remote areas)



International

We currently ship to New Zealand, North America, UK, Europe and Singapore. Please allow up to 30 business days shipping due to limited flights out of Australia at this time.

We offer FREE shipping to New Zealand. Shipping rates and times for all other countries are calculated at checkout.


Please ensure the correct postal address is entered at checkout. Parcels that are redelivered to us due to an incorrect address or item not collected may occur a $20 return to sender fee.

 

Pickup

Order collections are available for residents of the Geelong/Surf Coast area from our HQ in Breakwater. 

Select "Pick up" under Delivery Method at checkout.

You can collect your order during these times:

Monday - Thursday - 9:00am to 4:00pm

Friday - 9:00am to 1:00pm

We're located in "Industria" at the end of Dyson Ct, Breakwater. You'll find us in warehouse 1.


Returns

We're pleased to offer the best return policy of any diary company in Australia.

Diaries, Planners & Journals

We understand purchasing the perfect diary, planner or journal to guide you through 2021 can be a difficult task, especially when shopping online. 

Sometimes you just need to feel it first, flick through the pages and really immerse yourself in the contents before you know it's the one.

That's why we offer free 60 day returns on all planners and journals from our online store within Australia, new or used. 

Use Curation 2021 Diary or any other Saint Belford journals from our online store for 60 days, and if you're not 100% satisfied with your purchase, please email us at: returns(at)saintbelford.com.au with your order number. We’ll issue you a free return label to ship the product back to us for a full refund of the purchase price.

Tees

60 day returns. Tees must in unworn in their original condition. Of course you can try it on - but we're unable to except your return after you've completed a yoga session wearing it. To return your order simply email us at: returns(at)saintbelford.com.au with your order number and we'll advise of the returns process. We don't offer exchanges on orders. If you would like a different size, please return your unwanted item and place a new order.

Jigsaw Puzzles

Free 60 day returns on Jigsaw Puzzles purchased from our online store. Puzzles must be in their original, unopened condition. For returns, please email us at: returns(at)saintbelford.com.au with your order number.

International Returns

Our 60 day return policy applies to international customers also, although we regrettably do not cover the cost of return postage.

Partial Returns of Bundles.

Partial returns of bundles will forfeit the bundle discount price. The amount refunded will be the original amount paid minus the RRP of the items not returned.