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Frequently Asked Questions

Curation 2019

  1. How is Curation different from other diaries and planners?
  2. I’ve tried setting goals in the past and haven't been able to follow through, how will Curation help me?
  3. I’m already fairly disciplined, how will this diary help me further?
  4. I’m just starting my self-care journey, can this diary help me?
  5. Do I need to use all 12+ features for Curation to have an impact on my life?
  6. Why is Curation 2019 priced at A$59.95?
  7. All this is very new to me, how do I use each feature?
  8. Is there an app for this?
  9. What kind of results have other people achieved with Curation?

    Shipping

    1. When will my order ship?
    2. How can I track my order?
    3. Can I pick up my order instead?
    4. My order has arrived damaged or has an issue. What do I do?

      Returns

      1. Can I get a refund on a used product?
      2. I’m not located in Australia. Can I still return a product?

        Privacy

        1. What do you do with my information?

          General

          1. Are you stocked in store?
          2. How do I become a stockist?
          3. Do you wholesale and offer discounts for bulk purchases?

           

          Curation 2019

          How is Curation different from other diaries and planners?

          Unlike traditional diaries and planners, Curation places a strong emphasis on self-care and personal growth. We’ve incorporated over a dozen lifestyle tools to help you put yourself first, prioritise your time mindfully and follow through with your intentions.

          The double page Pre-Week Planner, Daily Self-Care Planner, Habit Curator and Your Cue (Weekly Challenges) are just some of the unique and powerful features our customers love. Here are 12 powerful ways Curation 2019 can help you mindfully master your year.

           

          I’ve tried setting goals in the past and haven't been able to follow through, how will Curation help me?

          When we surveyed our customers, losing motivation and veering off course due to doubts and fear of failure were the most commonly cited struggles associated with setting and following through with goals.

          This inspired us to incorporate journalling prompts to help you debunk your fears, identify the cost of inaction and overcome the mental barriers that prevent you from living life on your terms.

          We’ve strategically incorporated a Mission in Progress section into the Pre-Week Planner, so thatyou can actively review your goals, establish priorities for the week and bring yourself closer to fulfilling them.We’ve also included a progress bar to visually track and celebrate your milestones powerful features that serve as an additional source of motivation.

           

          I’m already fairly disciplined, how will this diary help me further?

          That’s awesome! If following through with your intentions isn’t something you struggle with, you will still appreciate the ability to mindfully map out your goals and develop a deeper sense of clarity around your intentions. You will likely feel a greater sense of organisation as you’re able to manage your daily tasks alongside your long-term goals, visually track your progress and celebrate your milestones.

           

          I’m just starting my self-care journey, can this diary help me?

          Absolutely! We understand that putting yourself first and making self-care a priority isn’t easy. That’s why we’ve integrated features that will help you turn self-care into a daily habit.

           

          Do I need to use all 12+ features for Curation to have an impact on my life?

          Not at all. Simply using the Daily Self-Care Planner and Habit Curator will help you create small, yet powerful habits, routines and rituals that ultimately contribute to your personal growth and wellbeing. You will start to see the benefits trickle into all areas of your life, from your health to your relationships to your career.

           

          Why is Curation 2019 priced at A$59.95?

          This is not an ordinary diary.Curation 2019 is an investment in your personal growth and wellbeing. The added convenience of having over a dozen lifestyle tools in one beautiful planner means fewer notebooks and a greater sense of organisation, physically and mentally. 

          We also partner with ethical suppliers who are committed to utilising high-grade materials to produce premium-quality planners and minimise our impact on the environment.

          This is a purchase with a purpose. Not only is this an investment in yourself, your purchase is inspiring positive change on a community level. As passionate advocates of mental health, we are proudly donating a percentage of our profit to Beyond Blue and R U OK?. Last year, we donated $2000 to these two incredible organisations. Learn more about the organisations we support.

           

          All this is very new to me, how do I use each feature?

          We’ve created an extensive Guide to Using Curation 2019 so that you can get the most out of every feature. If you have any questions about the features. you can also email us directly: hello@saintbelford.com.au

           

          Is there an app for this?

          At this stage, we haven’t created an app because there are just too many benefits associated with writing things down that simply cannot be replicated by digital tools. Here are 3 life-changing benefits of putting pen to paper.

          What kind of results have other people achieved with Curation?

          Take a look at our customer stories here and customer reviews here.

           

          Shipping


          When will my order ship?

          All orders placed on weekdays are dispatched same or next business day. Orders placed on weekends will be dispatched in 1-2 business days. For more information on shipping please see Shipping, Pickup and Returns. 


          How can I track my order?

          As soon as your order has been collected by Australia Post, we email you a fulfillment confirmation and tracking number. Please use this tracking number for updates on when your order will arrive.


          Can I pick up my order instead?

          Regrettably order pick ups are no longer available as of 29 January 2019.


          My order has arrived damaged or has an issue. What do I do?

          This is not cool. Please get in touch with us as soon as possible at hello@saintbelford.com.au so we can organise an urgent replacement.


          Returns


          Can I get a refund on a used product?

          Yes! We’re so sure that you’ll love your Saint Belford product that we offer free 60 day returns on all items shipped within Australia. For more information please see Shipping, Pickup and Returns.


          I’m not located in Australia, can I still return a product?

          No problems! You’ll need to post it back to us at your own cost within 60 days for a full refund of the purchase price.


          Privacy


          What do you do with my information?

          Your information is safe with us. We are not a big corporation. We are just two twenty-something year olds looking to make a difference. Therefore we have no interest in making a profit off selling information to third parties. Our online store is powered by Shopify, rated one of the most secure ecommerce platforms in the world.


          General


          Are you stocked in store?

          We will be updating our list of stockists soon.


          How do I become a stockist?

          Please reach out to us at hello@saintbelford.com.au with some information about your business. We’d love to chat!


          Wholesale and bulk purchases.

          We love offering discounts to companies purchasing in bulk and general wholesale orders. Please get in touch at hello@saintbelford.com.au to find out more!