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FAQ

Shipping and Returns

How much is shipping?

We offer free standard postage on all orders shipped within Australia.

Do you ship internationally?

We do! Prices are calculated at checkout. If your country is not on the list, send us an email at hello@saintbelford.com.au. Please note that if you are purchasing Curation 2018, we have only included Australian public holidays.

How long will it take for my order to arrive?

We aim to get your product in your hands as soon as possible which is why we ship every day of the week (except Sundays). Please allow 1-5 business days for your order to arrive in metro areas and up to 8 business days in regional areas. Tracking details will be provided once your order has been dispatched.

Can I pick up my order instead?

If you’re in Melbourne and can’t wait for delivery, you’re more than welcome to pick up your order from our St Kilda HQ. Just let us know at hello@saintbelford.com.au as soon as your order is placed so that we can organise a pickup time.

I’ve changed my mind, can I get a refund?

Yes! We offer free returns on products shipped within Australia, new or used within 60 days of receipt. Simply let us know at returns@saintbelford.com.au and we’ll provide you with a return label.

So wait, I can try it out and if it’s not for me, I can return it and get a full refund?

Yes! Consider this a risk-free purchase. While we are super confident that you will love using our products, we want you to be genuinely happy with your purchase. If it’s not for you, get in touch with us at returns@saintbelford.com.au and we’ll organise a refund.

What happens if my order arrives damaged?

This is not cool. Please get in touch with us at hello@saintbelford.com.au as soon as possible so that we can organise a replacement immediately.


Privacy Policy Statement

We take our customers privacy seriously. Saint Belford ensures that all information collected will be safely and securely stored. Your information will never be sold or shared with other parties. You can expect the occasional Saint Belford news update, promotions and monthly bulletin which you can opt out of at any time.


Wholesale Enquiries

Interested in stocking our products or making a bulk purchase? We would love to hear from you. Reach out to us at hello@saintbelford.com.au.

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We're giving away a FREE copy of Curation every month. Join us for our Monthly Bulletin, curated to help you live better, for your chance to win! You'll also receive a sweet 15% off your first order!

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